Quality Management

Initial situation

In addition to service quality, the market increasingly demands quality in all areas. Companies face the challenge of integrating these aspects into their thinking and business processes. In projects, the traditional conflict between quality and schedule/cost objectives directly becomes obvious. It is the responsibility of quality policy to reduce these goal conflicts in companies - and therefore in the specific project - by clear prioritization.

Objectives / Benefits

Ensuring a systematic and professional approach to the subject quality
Establishing quality management
Integrating quality into core processes
Enhancing the employees`awareness and capabilities for quality

Procedure / Services

Analysis of previous quality in internal and external processes
Development of an appropriate quality management system
Design of processes which enables and assures quality
Implementing quality management
Performance measurement with the created quality management indicators

Results

Defined quality objectives
Implemented quality management processes
Quality management handbook
Quality management figures / measuring systems
Employees and managers trained in quality management